Your existing development resource is no longer available. Review an important application that still needs a team able to understand and maintain it.
Support and maintenance
Engineering support for commerce platforms and business software already in use.
Get help investigating problems, maintaining existing applications, and delivering planned improvements without treating every request as a new project.
How we can help
Work shaped around the system you already run.
Software does not stop changing once it has been launched. Commerce platforms, integrations, and business applications continue to need fixes, upgrades, and improvements as business requirements and connected services change.
AgileLabs provides ongoing engineering support for systems already in use.
The appropriate arrangement depends on the platform, its dependencies, and the kind of work the business expects to raise.
A good fit when
Choose this service when
Your platform continues to change. Deliver regular improvements instead of forcing every requirement into a one-off redevelopment project.
Several connected systems are involved. Investigate issues that can cross the storefront, an application, and the services around them.
You need help before making a larger change. Understand existing behaviour and dependencies before an upgrade or redevelopment is planned.
Work included
What this service can include
The exact scope depends on the platform, the business flow and the systems involved.
- Investigation of reported problems
- Corrective changes
- Planned software improvements
- Magento and eCommerce maintenance
- Upgrade work
- Integration changes
- Changes to connected services
- Support for existing business applications
- Technical review before larger changes
Related work
Projects connected to this service
ASUS UK
Magento store and B2B portal improvements for a UK retailer.
View case study →
Box UK
Online store improvements and connections to services used for products and orders.
View case study →Questions
Common questions
Yes. Ongoing support can be discussed for Magento, eCommerce platforms, integrations, and business applications.
Potentially. Existing software first needs to be reviewed so its current condition, dependencies, and support requirements can be understood.
Specific service levels should only be agreed as part of an approved support arrangement. They should not be assumed from the website.
Next step
Discuss your project.
Tell us what you need to change, the platform involved and any important constraints.