Case study

LaptopOutlet UK: commerce and ERP integration.

The work covered eCommerce, ERP connections, product and inventory information, and order handling.

Client LaptopOutlet UK
Sector Retail eCommerce
Project focus Online store improvements · ERP connection · Product and stock information
01

Project context

Where the work sat in the commerce operation

The LaptopOutlet UK work involved an online store and its ERP connection, with product, stock, and order information forming part of the same commerce flow.

02

Requirement

What needed to be addressed

The brief covered how product and inventory information reached the store and how order information moved into the processes used to handle and fulfil purchases.

03

Delivery approach

How the work was framed

The work considered the storefront and the connected business systems together, so changes to commerce behaviour could be understood alongside the information needed for stock and order handling.

04

Workstreams

The areas covered by the project

01

Storefront improvements

Changes to the online store while keeping the wider product and order flow in view.

02

ERP connection

Commerce work involving the connection between the storefront and the ERP environment.

03

Product and stock data

Product and inventory information treated as part of the live customer and operational flow.

04

Order handling

Order information considered through the downstream processes used to handle and fulfil purchases.

05

Project shape

What this example shows

  • A storefront and ERP treated as parts of the same commerce operation.
  • Product and stock information considered alongside what customers see online.
  • Order flow carried beyond checkout into the processes used to handle purchases.

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